Get in Touch
Have questions about our medical weight loss programme? Our team is here to help you on your journey to better health.
Contact Information
support@jace-medical.co.uk
We respond within 24 hours
Phone
0800 123 4567
Mon-Fri 9am-5pm GMT
Business Hours
Monday - Friday: 9:00 AM - 5:00 PM GMT
Saturday: 10:00 AM - 2:00 PM GMT
Sunday: Closed
Service Area
United Kingdom
Remote consultations available nationwide
Medical Emergencies
This service is not for medical emergencies. If you are experiencing a medical emergency, please call 999 or go to your nearest emergency department immediately.
Send us a Message
Frequently Asked Questions
Quick answers to common questions about our service.
How quickly will I receive a response?
We aim to respond to all inquiries within 24 hours during business days. For urgent medical questions, please call us directly during business hours.
Is my information kept confidential?
Yes, all communications are treated with the highest level of confidentiality. We comply with UK data protection laws (GDPR) and medical privacy standards.
Can I change my appointment time?
Yes, you can reschedule appointments by contacting us at least 24 hours in advance. We'll work with you to find a convenient time.
What if I have questions about my treatment?
Your healthcare provider is the best person to answer treatment-specific questions. For general inquiries about our service, feel free to contact us.